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Shtrs

Privacy Policy

Shtrs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Shtrs platform, including our website, mobile applications, and related services (collectively, the “Platform”). By using the Platform, you consent to the practices described in this Policy.

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Information We Collect

Personal Information

  • Account Registration: Name, email address, password, profile photo, bio, location.

  • Professional Details: Portfolio links, specialties, rates, business contact information (for Directory listings).

  • Payment Information: Billing address and payment details processed via third-party payment providers (we do not store full card numbers).

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User Content

  • Uploaded Media: Photographs, videos, text captions, comments, messages, workshop materials.

  • Metadata: File names, upload timestamps, camera settings embedded in photos (EXIF data).

Usage & Technical Data

  • Usage Data: Pages viewed, search queries, jobs applied for, time spent per section (Gallery, Board, Journal, etc.).

  • Device & Connection Data: IP address, browser type and version, operating system, device identifiers, mobile network information.

  • Cookies & Tracking Technologies: Unique identifiers, analytics cookies, pixels, local storage.

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How We Use Your Information

  • Platform Provisioning: To create and maintain your account, deliver content, and enable features (e.g., Gallery uploads, Directory searches, Board posts).

  • Communication: To send account confirmations, newsletters, security alerts, updates, and marketing (with opt-out options).

  • Payment Processing: To bill for premium services, job postings, or workshops and handle refunds.

  • Personalization & Analytics: To recommend relevant jobs, events, series themes, and to improve and optimize our Platform performance.

  • Security & Fraud Prevention: To detect, investigate, and prevent unauthorized or fraudulent activity.

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Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and login state.

  • Analyze usage patterns and improve our services.

  • Serve targeted ads (through third-party networks).

You can manage or disable cookies via your browser settings, but this may affect Platform functionality.

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Third-Party Services

We may share your information with:

  • Service Providers: Hosting, payment processors, email delivery, analytics (e.g., Stripe, Mailchimp, Google Analytics).

  • Social Networks: If you choose to link or share via Facebook, Instagram, Twitter, etc.

  • Business Partners: Sponsors or collaborators for events, workshops, and Series promotions.

All third parties are contractually bound to protect your data in accordance with this Policy and applicable law.

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Data Sharing & Disclosure

We may disclose your information:

  • With Your Consent: At your direction (e.g., making your profile public in the Directory).

  • For Legal Reasons: To comply with subpoenas, court orders, or similar legal processes.

  • To Protect Rights: To enforce our Terms of Use, protect Shtrs’s rights, or safeguard users’ safety.

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Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Encryption of data in transit (TLS) and at rest.

  • Regular security assessments and penetration tests.

  • Access controls and audit logs.

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Data Retention

We retain your personal data as long as your account is active and as needed to provide the Platform. After account deletion, we may retain anonymized or aggregated data for legal, security, or business purposes. You may request deletion of your personal data at any time (subject to legal obligations) by contacting us.

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Your Rights

  • Access & Portability: Request a copy of your personal data in a machine-readable format.

  • Correction: Update or correct inaccurate or incomplete information.

  • Deletion: Ask us to delete your personal data (subject to legal retention requirements).

  • Objection & Restriction: Object to or restrict certain processing activities (e.g., marketing).

  • Withdraw Consent: At any time, where processing is based on your consent.

To exercise any rights, contact us at privacy@shtrs.com. We will respond within applicable legal timeframes.

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Children’s Privacy

Our Platform is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us to have it removed.

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International Data Transfers

Your information may be processed or stored outside your country of residence. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data in compliance with applicable laws.

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California Privacy Rights

  • No Sale of Personal Data: Shtrs does not sell personal information as defined under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA).

  • Rights for California Residents: You still have the right to access, delete, correct, and limit processing of your personal data. To submit a request, email us at privacy@shtrs.com.

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Changes to This Policy

We may update this Privacy Policy periodically. We will post any changes on the Platform with a revised “Last Updated” date. Your continued use after changes signifies your acceptance.

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Contact Us

If you have questions or concerns about our privacy policy, please get in touch with us at contact@shtrs.co.

Last updated: June 9, 2025

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